Susan really delivered for us when we sought to put our home on the market on very short notice. She sold our home in the Civic hospital area in 4 days and every step of the way we were very impressed with her knowledge of the neighbourhood and real estate expertise. Selling a house can be a stressful experience, but Susan took the time to walk us through every step, did an amazing job at quickly staging and listing our home, and was very prompt in answering our many questions and explaining options when decisions needed to be made. We highly recommend her, and her team, for anyone searching for a professional realtor that is personable and knows the business.

This is now the second time we have worked with the Chell team and highly recommend them. Our family first met the Chell Team in 2015 when they helped us sell what we felt was an ‘unsellable’ home. Not only did they sell it, but they helped find us our next home which suited all our needs and more. Having outgrown the home last year and looking for something bigger, we immediately reached out to them again. Patti, Susan, Sarah and Kelly were all incredibly helpful. Their knowledge, expertise and customer service is unparalleled. Our hold sold in under a week! Not only did they sell it, they supported us through a competitive market and found us our ‘dream/forever’ home. We feel incredibly fortunate to have worked with them on both occasions. If you are looking for not just a realtor but a whole team to help you find or sell (or both) you needn’t look any further. We cant say enough good things about them. Thank you Susan, Patti, Sarah and Kelly.

Susan is knowledgeable about marketing, is incredibly hard working and keeps up to date on the changing market. She also has a keen understanding of buyers. Susan and her team — Patti, Sarah and Kelly — rolled up their sleeves to help with all aspects of staging, photographing, marketing, and negotiation. Susan gave excellent guidance from start to finish and sold our home for over asking.

We couldn’t have asked for a better realtor than Patti. She made us feel comfortable and supported, answered all our questions, and helped us navigate the housing market as first time home buyers. We can’t recommend her enough.

Selling is never easy – even in a hot market. Susan and her team have always been there for me with informed advice, rational opinions, patience and a true caring spirit. That’s a pretty awesome combination. When it came time to hit the button on “sell” I did not feel alone. Again, Susan, Patti, and the client team had my back. They know the market. They know how to sell. They know who the expert tradespeople are. And they came through with an incredible offer day that made all my efforts to prepare my home absolutely worthwhile. These are not normal times, but after several years (and homes) working with Susan and team I can say they remain a truly stellar team. I’m more than happy to recommend the Susan Chell team to anyone who cares strongly about choosing well and maximizing returns on your home purchase or sale. An amazing team!

Patti and Susan were very proactive in helping me to find a home, and in staging and marketing the home I listed. I would definitely use them again and recommend them to others.