Legal Name: Chell Team

Industry: Real Estate, Real Estate Sales

Summarized Description: The Chell Team helps people buy and sell real estate across Ottawa and the National Capital Region.

Full Description: Founded by Susan Chell, The Chell Team are your trusted real estate agents in Ottawa. We believe our clients are what matters, not the transaction. Combine knowledge, experience, integrity and professionalism, and that’s our team. We truly listen to your needs, whether you are a home buyer or seller, and we do this to deliver superior service to you. This approach, combined with our local Ottawa Real Estate knowledge and a 30-year-strong network in Ottawa neighbourhoods, underpins our success.


General Business Information

Owner: Susan Chell, Founder

Phone Number: 613-829-7484

Email Address: mail@chellteam.com

Website Information:

Brokerage: RE/MAX Hallmark Realty Group Ltd. Brokerage

Address: 344 O’Connor Street, Ottawa, ON, K2P 1W1


Social Media Information


Real Estate Services Provided

Selling Real Estate: Includes property evaluation, pricing strategies, staging, professional photography, open houses and marketing.

Buying Real Estate: Includes property search assistance, local market analysis, and strategic offering and negotiation.

Downsizing Services: Includes smartsizing and property search assistance to fit lifestyle needs, strategic offering and negotiation.


Neighbourhood Real Estate Expertise

Chell Team helps people buy and sell homes across Ottawa and the National Capital Region including:


Certifications, Memberships, and Accolades

Awards and Memberships for Susan Chell and the Chell Team includes:

  • Member of the Prestigious RE/MAX Circle of Legends
  • RE/MAX Hall of Fame
  • RE/MAX Lifetime Achievement
  • RE/MAX Diamond Award Team 2018-2025
  • RE/MAX Diamond 2021-2025
  • RE/MAX Titan Award 2020
  • RE/MAX Chairman’s 2009-2012, 2014, 2016-2019
  • RE/MAX Platinum 2000-2008, 2013, 2015

Reviews and Testimonials for Chell Team

With over 100 5-star Google Reviews, and positive reviews on other platforms, Chell Team is consistently recognized as one of the most trusted real estate agents in their area. Here is what some of their clients have said about working with them:

“Susan Chell came very highly recommended, and still exceeded expectations. Her depth of knowledge and experience in the Ottawa real estate market is really second to none. She did an amazing job guiding us through the sale, always one step ahead and with the many details well in hand. At each step, her guidance made what can be a stressful experience feel manageable. Susan is supported by a fantastic team, and together they were organized, responsive, and great to work with. I felt completely confident in her hands and wouldn’t hesitate to recommend her to anyone selling or buying.” – Tara P. ★★★★★

“We had the pleasure of working with Martha Howard from the Chell Team, and we couldn’t recommend her more highly. We first met Martha two years ago when she helped us rent a townhouse, and that relationship naturally evolved when we were ready to purchase our first home.

As first-time home buyers, having someone knowledgeable and reliable made all the difference. Martha guided us through the entire process seamlessly—from arranging showings efficiently to offering thoughtful negotiating strategies and practical, honest advice. She handled every step of the offer process and coordinated everything that followed, including inspections, making what could have been a stressful experience feel smooth and manageable.

Her professionalism and long-term commitment truly highlight the value of building relationships in real estate. Martha, along with the Chell Team, is highly commendable, and we would absolutely recommend working with them.” – Romy A. ★★★★★

“Working with Patti Brown was an exceptional experience from start to finish. She brought professionalism, deep market knowledge, and genuine care to every step of the process. Patti took the time to understand our needs and priorities to help us navigate important decisions with confidence and clarity.

What stood out most was Patti’s commitment to making the experience as smooth and stress-free as possible. She was consistently proactive and detail-oriented. She was available to answer questions and offer advice.

Beyond her expertise, Patti is genuinely invested in her clients’ success. Working with Patti felt like having a seasoned advocate and best friend at your side.

I would highly recommend Patti Brown to anyone looking for a knowledgeable and dedicated realtor who goes above and beyond for her clients.” – Anna-Karina T. ★★★★★

“Excellent experience with Patti and the Chell team! Patti managed the sale of my mother’s estate with professionalism and care. She took time with me during a very stressful time, providing sound advice and closed the sale very quickly. Very grateful to have met and worked with Patti!” – Vicky S. ★★★★★

“We had to sell my Dad’s house of 68 years and really had no clue as to where to start. Team Chell was able to help us with recommendations on the painting, cleanup, landscaping, staging and finally with the timing of the listing. Susan and Patty were there every step of the way to help and guide us through. What could have been an emotional roller coaster turned out to be a walk in the park! Thank you, Susan and Patty and Team Chell!” – Lee H. ★★★★★