Professional, knowledgeable, experienced and compassionate are the words we would use to describe Susan and the Chell Team. Every detail of the process that eludes the average seller is throughly reviewed and discussed and carried out with incredible professionalism. Hiring 34 years of local Ottawa real estate success was a key decision. Our results have shown, the Chell Team dedication exceeded our expectations!

We worked with Patti to successfully sell our home. Patti’s steady, calm guidance and strategic know-how were invaluable throughout the process of staging our home and getting it on the market. She helped us understand all aspects of the selling process, guiding us through the marketing strategy and sourcing high quality drone and video production, resulting in the best possible outcome in the shortest amount of time. Always available to address our questions and keep us updated on our progress,  Patti was a pleasure to work with, from start to finish. Having worked with the Chell team on two other previous successful home sales (2008 + 2020), we would not hesitate to work with them again. 

I hired the Chell Team  to sell my home as I was moving out of province.  I was under an extremely tight deadline as I had already purchased a home and I needed to do updates to my current home before it went on the market.  Sarah (and the rest of the Chell team) were a godsend – Sarah was extremely patient, empathetic and understanding and guided me into the types of improvements that would make my home more marketable; together with my improvements, minor home staging, and their marketing techniques, my house sold in a week.  I must say, their “For Sale” sign blew all the others out of the water – it was big, colourful and bright and you knew that professional realtors (with very good taste), were in charge of this sale. I would not hesitate in recommending Sarah and the rest of the Chell team to sell/buy a home. I am so grateful for their knowledge, kindness and assistance.

Susan and her team are superstars. Their approach to selling our house was thorough and professional, a testament to their years of experience and knowledge of the market. Susan’s calm guidance helped ease us smoothly through the entire selling process and achieved the result we were hoping for. It was truly a pleasure working with the Chell Team.

We were extremely impressed with Patti Brown of The Chell Team, who was our agent for the purchase of a home in Stittsville. Patti was very knowledgeable, helping us with many of the fine details of house buying. She also gave us an immediate response to any of our requests, a very vital part of house buying. Above all, Patti was very honest, such that we felt throughout the entire process that she was working in our best interests. I most definitely would use the Chell team again!

Sarah made us feel comfortable and confident every step of the way, and we never felt like just another client. Her friendly and approachable demeanor made the experience enjoyable and stress-free. Overall, we would highly recommend Sarah Toll and the Chell Team to anyone in need of a real estate agent. Their combination of knowledge, responsiveness, and personable approach makes them an excellent choice for anyone looking to buy or sell a property. Thank you, Sarah, for making our real estate experience a truly exceptional one.